Grab vs Bolt: Best Transport App in Thailand
Coming to Thailand for the first time and not sure which app to use to get around? For speed and price, you’ll almost certainly need one of these two apps. Here’s a complete comparison to help you choose the best one or even use both.
Why do you need a transport app in Thailand?
Getting around Thailand, especially in cities like Bangkok, Chiang Mai or Phuket, can be tricky if you don’t speak Thai. Traditional taxis don’t always use the meter and negotiating prices can be frustrating. Transport apps solve this problem with fixed prices, digital payments and greater security.
Grab: The most popular app
Grab advantages
✔ Most used app in Thailand - More drivers available in all cities
✔ Fast rides - Generally short waiting times
✔ Multiple services - Transport + food delivery (GrabFood)
✔ Good security system - Verified drivers and real-time tracking
✔ Available throughout Thailand - Bangkok, Chiang Mai, Phuket, Pattaya, Krabi
Grab disadvantages
✖ More expensive - Prices 15-30% higher than Bolt
✖ Additional charges - Sometimes small surcharges appear → always check your payments
✖ Dynamic pricing - During peak hours prices rise considerably
Bolt: The budget-friendly alternative
🎁 30% discount on your first 2 rides with BoltUse code PAULINEN4Z when signing up on the Bolt app to take advantage of the offer (up to €10 discount per ride).
ℹ️ The discount amount may vary by city.
Bolt advantages
✔ 15 to 30% cheaper - Significant savings on every ride
✔ Simple and clear app - Intuitive and easy-to-use interface
✔ No hidden charges - Transparent final price from the start
✔ Good customer service - Quick support in case of problems
Bolt disadvantages
✖ Fewer drivers available - Especially outside Bangkok
✖ Longer waiting times - In some areas and times
✖ Lower coverage - Mainly in large cities
Grab vs Bolt comparison
| Criteria | Grab 🚗⚡🔐 | Bolt 🚕💰 |
|---|---|---|
| Price 💸 | More expensive | 💰 15–30% cheaper |
| Number of drivers 🚗 | 🚗🚗🚗 High | 🚗🚗 More limited |
| Waiting time ⏳ | ⚡ Fast (1-5 min) | ⏳ Variable (3-10 min) |
| Services 📱 | 🍔 + 🚗 (food and transport) | 🚗 Transport only |
| Security 🔐 | 🔐 Very good | 🔒 Good |
| Simplicity 📲 | 📱 Complete | 📱 Very clear |
| Coverage 🗺️ | All Thailand | Mainly large cities |
Real price examples
To give you an idea of potential savings, here are some common route examples:
Bangkok
-
Suvarnabhumi Airport → Khao San Road (30 km)
- Grab: ฿350-450 (~$9-12 / €9-12)
- Bolt: ฿280-350 (~$7-9 / €7-9)
- Savings with Bolt: ~25%
-
Sukhumvit → Chatuchak Market (12 km)
- Grab: ฿150-200 (~$4-5 / €4-5)
- Bolt: ฿120-160 (~$3-4 / €3-4)
- Savings with Bolt: ~20%
Chiang Mai
- Airport → Old City (5 km)
- Grab: ฿120-150 (~$3-4 / €3-4)
- Bolt: ฿90-120 (~$2-3 / €2-3)
- Savings with Bolt: ~25%
Note: Prices may vary depending on time of day, demand and traffic conditions.
Which to choose depending on the situation?
Choose Grab if:
- You’re in a less touristy area or small town
- You need a driver quickly (urgency)
- You also want to use the food delivery service
- You’re traveling during rush hour and need guaranteed availability
- You prefer the most well-known app with more vehicle options
Choose Bolt if:
- Your priority is saving money
- You’re in Bangkok, Chiang Mai or Phuket
- You can wait a few extra minutes
- You’re taking many trips and want to optimize your budget
- It’s your first time and you want to take advantage of the 30% discount
My recommendation: use both
👉 The best strategy is to install both apps.
Why? Because you can:
- Compare prices in real time - See which offers the best rate for your specific route
- Compare waiting times - Choose the one with a driver closer to you
- Have a backup plan - If one isn’t available, use the other
- Take advantage of promotions - Both offer discounts and promotional codes periodically
How I use both apps
My personal strategy when traveling in Thailand:
- Open Bolt first - To see the base price (usually cheaper)
- Compare with Grab - Check price and waiting time
- Choose based on situation:
- If difference is less than 50 baht and Grab arrives 5 min earlier → Grab
- If Bolt is significantly cheaper and I can wait → Bolt
- In less central areas where Bolt has no drivers → Grab
Tips for using Grab and Bolt in Thailand
Safety
- ✅ Always verify the license plate before getting in
- ✅ Share your trip with a friend/family member from the app
- ✅ Sit in the back seat
- ✅ Follow the route on the map during the trip
- ✅ If the driver takes a strange route, mention it politely
Savings
- 💰 Use available promotional codes
- 💰 Avoid peak hours (7-9 AM and 5-7 PM) when prices rise
- 💰 For groups, compare the price of a regular car vs large taxi
- 💰 Share rides with other travelers when possible
- 💰 For short distances (2 km), sometimes street tuk-tuk or motorbike taxi can be cheaper
Communication
- 📱 Have destination address in Thai (Google Maps screenshot)
- 📱 Use the app chat to communicate with the driver
- 📱 Download Google Translate with offline Thai language pack
- 📱 Save addresses of your frequent places in the app
Conclusion: Grab or Bolt in Thailand?
There’s no one-size-fits-all answer. The best option depends on your situation, location and priorities:
- If you value speed and availability → Grab
- If you prioritize price and savings → Bolt
- If you want the best of both → Install both ✅
My final advice: download both apps before your trip, register your payment methods, and use them according to the situation. Within 2-3 days of use you’ll understand which suits you best based on your needs and where you’re traveling.
Don't forget to use code PAULINEN4Z for your 30% Bolt discountHave a great trip to Thailand! 🇹🇭✨
FAQs
Does Grab work throughout Thailand?
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Yes, Grab is available in Bangkok, Chiang Mai, Phuket, Pattaya, Krabi, Hua Hin and most tourist cities. In small towns or less developed islands, coverage may be limited.
Is it safe to use Bolt in Thailand?
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Yes, Bolt is safe. All transactions are digital, drivers are verified and you have real-time GPS tracking. Thousands of tourists use it daily without issues.
Which app is cheaper, Grab or Bolt?
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Bolt is usually 15-30% cheaper than Grab for the same routes. However, during Grab promotions or low-demand hours, prices can be similar.
Can I pay with cash?
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Yes, both apps accept cash and card. It's recommended to link a card for convenience and security. If paying cash, always have exact change.
Do I need a Thai SIM card to use the apps?
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It's not mandatory if you have mobile roaming data, but it's highly recommended to buy a local SIM (150-300 baht at the airport) for stable and affordable internet throughout your trip.
Do the apps work on the islands?
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Availability varies by island:
- Phuket: Yes, both apps work well
- Koh Samui: Grab available, Bolt limited
- Koh Phi Phi / Koh Lipe: No service from these apps (small islands without cars)
- Koh Tao / Koh Phangan: Limited availability
Can I use the apps to go to the airport?
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Yes, both apps work perfectly for trips to/from airports. In Bangkok:
- Suvarnabhumi (BKK): Specific pickup point on the ground floor
- Don Mueang (DMK): Designated area for transport apps